
If you do not remember any of this information, you will have to contact your MyCare help desk by sending an email to MyCare@rochesterregional.org or call (585) 922-1234 to help you regain access to your MyCare account.
Please note that after 5 login attempts, your account will be locked. You will need to contact the MyCare help desk to regain access.
When sending an email please include your full name, date of birth, home address and phone number.